Frequently Asked Questions
YP Farms is a convenient delivery produce service that provides families and businesses with wholesale deliveries of high quality, fresh, great-tasting products right to their front door, saving our customers both time and money. More
Lychee season is a very busy season for us and as we have large equipment on the site, we do not host any customer on site for their own safety. But as we have received many requests, we are considering this option. Please stay in touch with us on Facebook and we will keep you posted.
Ethylene gas is used to induce ripening. In fact, bananas ripen themselves by producing ethylene and that’s why adding more ethylene to the air will speed banana ripening further. At YP Farms our bananas can be ordered “ungassed” (i.e. not treated with ethylene). They aren’t as vivid a yellow color as the gassed bananas and are usually a mix between green and a muted yellow color, but the flavor of un-gassed bananas is generally better.
We ship every day of the week, except on Saturday. Once you choose the delivery period, we will try our best to ship your order as early as possible in that week. Based on the best crop availability pre-orders are shipped between the week of expected delivery selected, but may arrive the week after due to shipping limitations. But we also want to ensure that the product you get is sent to you when it’s at its best. So, if our crop is delayed, we will inform you and then take further guidance from you.
Our bulk food products are sold by weight, not volume, and are packaged in random weight packages. You will probably not receive the exact amount of an individual bulk food item that you order – however, it will be very close. We adjust the sales order based on the actual weight of the items in your package (but the total charge is never higher than you paid for at checkout). We pay strict attention to packing website orders accurately.
A Lychee is a very delicate fruit and to preserve its freshness, we recommend shipping Lychees with Next Day shipping. To preserve the freshness of the Lychee, YP Farms ships all of their Lychees with a longer stem attached and some leaves. This ensures that the Lychee will stay fresh longer while in transit.
Firstly, when placing your order, always make sure to click the Update button when adding or removing items to your weekly order, then hit the Checkout button before you exit. We’re sorry for any inconvenience this might have caused. In addition, a confirmation email containing this same summary will be sent to you. If you continue to experience problems, you may also call us at anytime at (561)-784-7860 or email us at email@example.com, and we’ll gladly help you.
We use SSL (Secure Socket Layer) to protect your credit card information. SSL is an industry standard protection that protects your credit card transaction by encrypting it.
Visa, Mastercard & American Express. We currently do not take Discover.
We ship our products via FedEx our USPS every day except on Saturdays. For Lychee shipping, we recommend “Next day” to preserve the freshness. Generally, orders are shipped the same or next business day after the order is placed. For more details on our Shipping policy click HERE.
With YP Farms, we take pride in the quality of product and our careful shipping and handling process. Moreover, we want our customers to be happy and satisfied. In a situation you are not happy with the freshness or our products, we will gladly refund for the entire order minus shipping charges.For more details on our Return/Refund policy click HERE.